UX Leader | 16+ Years Driving Enterprise Design Strategy, Systems, and Measurable Impact

I transform complex enterprise ecosystems into intuitive, scalable experiences.
With 16+ years across B2B SaaS, fintech, and enterprise IT, I bring together UX strategy, systems thinking, and research-driven design to deliver outcomes that matter — adoption, efficiency, and business growth.


Spotlight Work

o9 Solutions
o9 Solutions (2024 – Present)

Senior UX Architect | Enterprise SaaS

  • Defined long-term UX strategy across supply chain & merchandising.
  • Standardized UX process → +25% consistency, +10% adoption, –20% rework.
  • Led design sprints driving measurable supply chain efficiency.
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Conga
Conga (2018 – 2024)

Principal UX Designer → UX Manager | SaaS Suite

  • Scaled UX across 8+ SaaS products with unified design system.
  • Accelerated delivery & reduced design debt enterprise-wide.
  • Aligned UX with KPIs → boosted retention & product stickiness.
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William O'Neil
William O’Neil (2016 – 2018)

Lead UX Designer | FinTech Platforms

  • Reimagined analytics tools for institutional investors.
  • Simplified data visualization → faster time-to-insight.
  • Drove adoption across global analyst teams.
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High-Level Impact

🎯 UX Strategy
Scaled vision across enterprise SaaS

📐 Design Systems
Governed systems for speed & consistency

🔍 Research Ops
Qual + quant insights driving roadmaps

🤝 Leadership
Aligned product, eng & execs

📊 Business Impact
Adoption, efficiency, cost savings

🌍 Team Growth
Mentored global high-performing teams


Other Companies I’ve Worked At


2013 – 2016

2010 – 2013

2009 – 2010

2008 – 2009

Beyond delivering design outcomes, I build UX cultures, coach future leaders, and advocate for design as a driver of business innovation.